A short spell of warm weather in April had a positive impact on shoppers’ purse strings, recording a 16% rise in online sales compared to the same time last year, according to the IMRG Capgemini e-Retail Sales Index. The travel sector in particular saw a solid performance, increasing 16% year-on-year. This is the first time the [...]
Articles Tagged ‘mobile’
Mobile will evolve as the main platform for retailers over the next three years, according to Martin Gill, principal analyst in e-commerce and channel strategy at Forrester Research. Forrester reports 39% of UK mobile users now use their smart phone for internet access on a daily basis. Talking to leading UK retailers next week at Internet Retailing [...]
Digital weather service, The Weather Channel, has appointed Lindsay Wiles to the new position of strategic sales director to lead the development and sales of its new weather data service, WeatherFX, to marketers within the UK. According to The Weather Channel, WeatherFX gives marketers the ability to leverage the connection between location and the effect [...]
Retail advertising agency, Gratterpalm, has appointed James Lodge as its new mobile director to lead the development of a new proposition, Gratterpalm Mobile. Lodge joins Gratterpalm from Velti, a leading global provider of mobile advertising technology, where he worked with brands such as Vodafone, EA Games and JustGiving. Prior to that, Lodge spent two years [...]
The UK online retail sector delivered 16.4% sales growth in December 2012 compared to the same period last year, according to cloud-based analytics findings by IBM. Boxing Day had the strongest percentage increase with sales up 45% on last year. IBM’s findings follow a strong November 2013 where online retail sales were up 13.7% on [...]
Morrisons, the UK’s fourth largest grocery retailer, is one of four leading retailers joining software company ThoughtWorks at NRF’s Retail Big Show 2013 in New York City, 13-16 January 2013. The retail industry is in the midst of unprecedented change, said ThoughtWorks. Evolving customer expectations and buying behavior; the ability to personalise interactions; and the [...]
Tomorrow’s customers want to complete purchases when and where they want – and rapidly evolving mobile and online sales platforms enable this. That’s the key conclusion of a new report by management consultants, Arthur D. Little’s (ADL). Its study – U-Channel Retail – provides insights for executives wishing to capitalise on this new form of [...]
Consumer desire for using mobile devices while shopping more than doubled (138%) within the past year, according to IBM’s 2012 Smarter Consumer Study. The study, which looked at consumer purchasing trends and shopping habits of 1,800 UK consumers, found: Shoppers now demand a more personalised, convenient and budget-friendly shopping experience with the aid of mobile technology. In [...]
Private sales etailer BrandAlley.co.uk has announced a 20% growth in revenue for the first half of the year to £14m, with the advent of mobile reported to be boosting growth. According to the company, its private sales model, launched into the UK four years ago, is more popular than ever with millions of members engaging with and [...]
Mobile marketing specialist Velti has put together a list of core questions retailers should ask themselves if they are serious about mobile. Mobile marketing is forecast to be worth £1.24bn by the end of 2016 and offers huge opportunities for retail brands as part of a multi-channel marketing strategy, said Velti. It recently conducted independent research into the [...]
Chris Osborne, retail industry principal SAP UK and Ireland, explored the changing retail scene at the SAP Forum in London last month (22 May 2012). Osborne painted a background of disrupting influences including intense rivalry in retail. “There’s a huge lot of competition because of the economic situation and a lot of retailers going after [...]
Mobile technology, in-memory and cloud computing will be at the forefront of the next technological advances, according to Robert Enslin, president, sales – SAP global managing board. Speaking at SAP’s 2012 Forum in London, Enslin highlighted the growth of mobile devices – 5bn are in operation worldwide, more than toothbrushes, he said. There has been [...]
Bounce rates on retail web sites have continued to rise as consumers become more demanding, both in terms of finding the right products and the actual experience the site provides. That’s a key finding of the latest IMRG Capgemini Quarterly Benchmarking Index. It found Q1 of 2012 saw bounce rates hit 27%, the highest yet [...]
Outdoor clothing and equipment retailer, GO Outdoors, is launching a mobile loyalty scheme in partnership with mobile marketing firm, Mobilize Systems. It will enable GO Outdoors’ discount card holders with an iPhone to receive and redeem exclusive deals via their smart phone. Claimed to be first smart phone-based loyalty scheme to be launched nationally in [...]
Chris Gates, director of retail at Hitachi Consulting UK, examines how the retail barometer is indicating a surge in customer loyalty following this summer’s games With the Olympics upon us, estimations vary about the value of this summer’s games to the UK economy. UK prime minister, David Cameron, anticipated this summer’s events would generate more [...]