Morrisons plans to launch online grocery shopping by January 2014 after agreeing a tie-up with Ocado. According to the UK’s fourth largest supermarket, the agreement combines its affordable fresh food – much of it from the company’s own manufacturing facilities – with Ocado’s leading end-to-end technology, logistics and distribution operations. The Morrisons.com grocery website will [...]
Articles Tagged ‘online shopping’
Nearly three quarters (71%) of global online consumers expect to be able to access help within five minutes, and 48% will take their business elsewhere unless help is forthcoming within the expected timeframe, according to a new report commissioned by the cloud-based chat provider LivePerson. The Connecting with Customers Report surveyed over 5,700 online consumers [...]
Casio is launching a digital signage business at the end of this month (January 2013). According to the company, Casio Signage is a key feature and a powerful tool for helping retailers gain an edge over their competition by attracting more new and repeat customers. Storefront advertising needs to catch the attention of customers and [...]
Online sales on Boxing Day (26 December 2012) increased by 44.95% compared to the same day in 2011, analysis of retail traffic by IBM reveals. IBM’s Digital Analytics Benchmark study found: Mobile traffic: the number of consumers using a mobile device to visit a retailer’s site reached 30.7%, up from 19.8% in 2011 on the same [...]
Commercial property firm, Land Securities, has secured an exclusive tie-up with Google Product Search to offer the web-based service across its UK shopping centre portfolio. According to Land Securities, the move is part of the company’s strategy to ensure it continues to support its retailers in an environment where online is an increasingly important factor. [...]
Vanessa Barnett, partner and retail specialist at city law firm Charles Russell LLP, reviews Mega Monday and its impact on the retail industry Last week’s Mega Monday (3 December 2012) was expected to be the UK’s biggest online shopping day with people taking to their computers, tablets and smart phones to buy must-have items in time [...]
Nearly a quarter (23%) of shoppers have bought goods online using their smart phone, while 19% have shopped online using a tablet computer, according to research by delivery company DPD. The research shows the m-commerce trend is set to continue with 24% saying they expect to shop via their smart phone or tablet device in the [...]
Sainsbury’s is the star performer of the big four supermarkets, the latest grocery share figures from Kantar Worldpanel for the 12 weeks ending 25 November 2012 reveal. It has beaten grocery market growth of 3.2% with a year-on-year sales increase of 4.7% and lifted its share from 16.7% last year to 16.9%. Conversely, Tesco, Asda [...]
Shoppers are combining the digital and non-digital worlds when it comes to making product purchases, rather than exclusively using one or the other vehicle, according to research by Perception Research Services (PRS), a shopper and packaging research company. PRS’s research revealed ownership of smart phones now outpaces that of traditional mobile phones. More than half (54%) [...]
Convenience of online shopping and a retailer’s website functionality are key motivations for the adoption of online grocery shopping by consumers, according to Kantar Media Compete’s Online Shopper Intelligence Report, released today (30 November 2012). One fifth of the UK internet population visit the leading grocery retailers’ websites each month, with an average of 1.3m consumers [...]
ShopStyle.co.uk, the UK online fashion shopping site, has launched a widget which allows users to tag an item they want and receive a notification when the item goes down in price. The widget is one of the new features introduced to the site as part of a redesign earlier this month. The tag and save [...]
Mobile payment page optimisation and screen size are impacting the number of consumers willing to purchase goods and services on their mobile devices, according to research conducted by payment processor, WorldPay. The research found retail experts believe mobile devices play a role in the shopping experience but consumers are put off from purchasing goods and services [...]
More than half – 56% – of consumers who spend more than two hours per week shopping online have cancelled an order due to an error or slow response time, according to new research from leading cloud and web application monitoring software provider, Monitis. The survey also explored typical online shopping habits, factors considered when choosing an [...]
Most shoppers are now using mobile applications to buy products and augmented reality is set to become commonplace on the high street, according to a survey by The Cardinal Group, a leading provider of shopping technology and security to the retail industry. It found 56% of shoppers had downloaded a mobile application to their smart [...]