Over four fifths of consumers will walk out of a store if a product they want is not in stock or if the customer service is poor or has been previously. That’s one of the key findings in new research into customers’ buying behaviours and preferences by Hitachi Consulting UK, the business IT strategies and [...]
Retailers must embrace online analytics to understand their big data, improve their forecasting and grow sales, claims Michael Feindt, founder of Blue Yonder, a leading provider of predictive analytics As consumer spending confidence falls, retail margins continue to decline, making today’s environment increasingly difficult for retailers. The KPMG/Ipsos Retail Think Tank (RTT) – a panel of [...]