Research

Nearly six out of 10 European organisations (59%) across ecommerce, manufacturing, retail, transport and logistics supply chain, and wholesale say their investment in the Direct-to-Consumer...

Authenticity is now a key new driver for revenue and loyalty among UK shoppers as the trend for more mindful consumption continues, the latest research...

Three years on from the start of the UK’s first lockdown, on 23rd March, new insight from Barclays reveals which consumer trends adopted during the...

A new nationwide study by Lindt, to mark the beginning of Spring, has revealed the list of everyday things that bring us joy and lift...

Retail market complexity has increased by over 2180% in just four years, putting huge pressure on CEOs looking to grow, maintain or save their businesses....

Emotions run high among UK shoppers, new research has revealed. ‘Comfort’ (34%), ‘curiosity’ (28%) and ‘nostalgia’ (19%) are among the top feelings consumers experience when...

Digital receipts are becoming ever more prevalent throughout the UK, as increasing numbers of stores ditch paper receipts in favour of a more environmentally friendly...

New research from British company Kana Earth, which has recently launched a unique UK nature carbon directory listing over 1,700 nature carbon offsetting projects, reveals...

Over a quarter (26%) of Brits have switched from a brand they were once loyal to due to the introduction of paid returns, according to...

The final instalment of the Intergovernmental Panel on Climate Change (IPCC)’s Sixth Assessment Report (AR6), published today, clearly reiterates that more plant-based diets are necessary...

Vypr, the leading product intelligence platform, has asked consumers how they'll celebrate Easter this year. 61% of the nationally representative sample from the  65,000 Vypr...

New analysis reveals the resilience of the retail sector, experiencing a surge in business numbers over the last five years despite economic challenges. The number...

When it comes to TikTok, we all know that the app is often at the forefront of viral trends. That’s why Beauty Daily by Clarins crunched the...

Across London last year, the supply of illegal vapes was enough for unscrupulous traders to sell two every minute. There was just under 1 million...

New research from open banking platform Yapily reveals businesses are potentially losing up to £656 million in missed revenue at the last mile.    The...

Stravito, the enterprise insights platform democratizing access to market research for some of the world’s largest organizations, today announces the launch of Research Management. Using...

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, has announced the results of a new research report created in partnership with Customer...

New research has revealed that employee satisfaction amongst workers in ‘deskless’ industries, including retail, is worryingly low following the pandemic. Over a third (37%) of...

Two thirds (64%) of customers will leave a negative review when their delivery is delayed or they receive an unsatisfactory response to a “where is...

Consumers say retailers shouldn’t ban serial returners from shopping with them, suggesting that those who return the most are often the most valuable, highest spending...