Popular homeware brand Pigment has chosen Brightpearl by Sage to help get its house in order ahead of its e-commerce and wholesale expansion.
Brightpearl’s cutting-edge Retail Operating System (ROS) – which includes a huge library of Plug & Play integrations, a powerful Automation Engine and market-leading demand forecasting – was selected as the best operating system to help Pigment raise the roof on its ambitious growth plans.
Opened in 2007, originally as a space to showcase the work of local artists in San Diego, Pigment has evolved into a successful retailer of stylish home and garden wares, with three stores across the city and rapidly growing e-commerce and wholesale arms of the business.
Pigment decided to move away from its previous software, Retail Pro, after struggling with endless glitches and tedious manual processes, alongside a lack of multichannel functionality which the brand desperately needs to grow successfully.
As a Brightpearl customer, Pigment can look forward to saving hundreds of hours a year on multichannel admin, reducing errors by 65% and cutting labor costs in half – all by automating tedious manual processes with the system’s Automation Engine, with no coding necessary.
The business can finally eliminate stockouts with access to the leading inventory planning tool and connect in minutes to a suite of best-in-class apps, including e-commerce providers and marketplaces.
Justin Press, SVP customer success at Brightpearl, said: “At Brightpearl, we’ve got everything a scaling, multichannel brand like Pigment needs to succeed, from advanced reporting and POS to market-leading demand forecasting and automation. It’s a proven toolkit that will give the team at Pigment the ability to make faster, data-driven decisions and escape the confines of outdated manual processes. Pigment is moving on up in the e-commerce and wholesale worlds – and we love to see it.”
