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PayPoint has launched its annual survey that provides its retailer partners with the opportunity to give direct feedback to the company on overall customer experience and satisfaction, as well as suggestions...
Read moreDetailsMarch delivered a positive boost to retail activity across the UK, with footfall rising +5.7% month on month across all retail destinations. The increase reflects the influence of key dates...
Read moreDetailsWhile anti-ageing and longevity are topics usually associated with those in the latter stages of life, new research has revealed that young Britons are changing their diets specifically with old age...
Read moreDetailsThe National Farmers Union in the UK has issued a stark warning regarding impending price increases across various sectors, a forecast that coincides with the ongoing conflict in the Middle...
Read moreDetailsWhile Easter in-store has traditionally been about sweet treats, this year’s activations demonstrate it has evolved far beyond just chocolate. HFSS regulations in England, commercial pushes from brands, and evolving...
Read moreDetailsTotal Till sales at UK major supermarkets grew (+4.3%) in the last four weeks ending 21st March, following subdued (+3.3%) growth in February, according to new data released today by...
Read moreDetailsThe Food and Drink Federation’s (FDF) 2025 Trade Snapshot reveals that food and drink exports from the UK experienced record value growth last year. Exports reached £25.6bn – the highest...
Read moreDetailsTake-home sales at the grocers increased by 4.4% in the four weeks to 22 March 2026 compared with the same period last year according to the latest data from Worldpanel...
Read moreDetailsZilch, the consumer payments platform powering the future of commerce, has analysed its UK transaction data across chocolatiers over the 2025 Easter week (w/c 14th April 2025), to determine consumers’ spending...
Read moreDetailsThe latest Weil European Distress Index (WEDI), a closely watched early indicator of corporate distress and default risk, suggests that European businesses entered the latest period of geopolitical and energy market...
Read moreDetailsProduct returns are no longer just a post-purchase problem. According to new research from Akeneo, poor product information is now influencing every stage of the customer journey, from purchase confidence and conversion,...
Read moreDetailsRetail sales volumes are estimated to have fallen by 0.4% in February 2026, following a rise of 2.0% in January 2026, and a rise of 0.1% in December 2025, according...
Read moreDetailsIf you live in the UK, you’ve been exposed to plenty of loyalty programmes. You see them in restaurants, supermarkets, retailers, the list goes on. And there’s a good reason for...
Read moreDetailsEaster is set for a stronger performance in 2026 according to the latest insights from leading retail and shopper marketing agency, Savvy. Carried out across a representative sample of 1,000 UK...
Read moreDetailsNew research reveals major retailers in the UK are losing out on huge revenue streams by not applying strategic investment to their customer loyalty programmes. The Retail Loyalty Index (RLI), developed by HyperFinity,...
Read moreDetailsRithum, leading global commerce operations platform, today released new research examining how LLMs/AI search tools are influencing online shopping behaviour. The survey of 1,046 online shoppers across the U.S. and...
Read moreDetailsOne third of people would now buy directly through Chat GPT and other generative AI tools rather than click through to a retailer website, while one in four consumers ask...
Read moreDetailsAkeneo, the Product Experience (PX) leader, today announces new findings from its latest PX Pulse Survey, revealing generational differences in how consumers engage with sustainability information and how it impacts trust...
Read moreDetailsUK consumer confidence has fallen, with rising concern about household utilities costs a key factor. The findings come from KPMG UK’s quarterly Consumer Pulse survey, which asked 3000 UK consumers...
Read moreDetailsEurope’s luxury retail sector continued to defy wider industry headwinds in 2025 with a sharp rise in store openings, deepening market participation beyond the global luxury powerhouses, and intensifying pressure...
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