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L’Oréal-owned brand SkinCeuticals partners with Bambuser to launch ‘Pro 1:1 Virtual Consultation’ service

by Fiona Briggs
November 18, 2024
in Products
Reading Time: 2 mins read

L’Oréal-owned skincare brand SkinCeuticals (https://www.skinceuticals.com/) has partnered with video commerce company Bambuser (https://bambuser.com/) to debut a new digital clienteling experience: Pro 1:1 Virtual Consultation.

The new feature which is now officially live, will for the first time allow SkinCeuticals to enable online customers to connect directly with a licensed aesthetician for skincare advice, product recommendations, and a personalized skincare routine.

The interactive digital feature will allow online customers to connect with licensed skincare professionals in real-time, and is powered by Bambuse’s platform. It is also supported by Booxi, the cloud-based appointment scheduling and clienteling platform.

“Our collaboration with Bambuser provides consumers with virtual access to leading medical aesthetic professionals, offering personalized skincare routines, detailed procedural insights, and expert guidance in locating aesthetic physicians in their area. As the #1 medical skincare brand in the US, we believe this empowers consumers to curate their individual skincare journeys and achieve their desired results,” said
Royzen Ekaterina – vice president, e-commerce & digital services – L’Oreal Dermatological.

“We are thrilled to partner with SkinCeuticals. This collaboration represents a shared vision of transforming the beauty shopping experience through digital clienteling interactions, bringing consumers closer to the brands they love. We believe this initiative will not only enhance customer engagement but also continue to evolve the standard for digital beauty retail,” said Maryam Ghahremani, CEO, Bambuser.

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