Nationwide is the UK’s best-performing brand for customer satisfaction, according to the latest UK Customer Satisfaction Index (UKCSI). The Index also reveals a fourth consecutive increase in customer satisfaction, reaching...
Read moreDetailsMove over, Dutch courage. For Gen Z, it’s a brew, not a beer, that steadies the nerves before a big moment. New research from Twinings shows half of Gen Z (47%) say...
Read moreDetailsThe healthiest food options at UK drive-thrus have been revealed - giving calorie-conscious motorists the option to refuel on the road without ruining their diets. Hungry drivers are often caught...
Read moreDetailsNew research from the global post-purchase and returns network ZigZag has found forty-three percent of UK consumers take time off work or rearrange their day to wait for a delivery...
Read moreDetailsThe rapid rise of GLP-1 treatments such as Ozempic, Mounjaro and the newly approved Wegovy pill is set to transform the UK food landscape, but new consumer data shows the...
Read moreDetailsVisa, the Official Payment Technology Partner of FIFA World Cup 2026™, today releases new data revealing the impact of the tournament on the spending habits of the nation’s football fans. The data, analysed by Visa’s Consulting and Analytics team, reveals a significant boost to...
Read moreDetailsAround two-thirds (63%) of people are set to take a holiday this summer, bringing a related boost to the UK retail economy. KPMG UK’s latest quarterly Consumer Pulse survey gives...
Read moreDetailsThe traditional British routine of breakfast, lunch and dinner is losing its place in everyday life as many consumers increasingly swap structured mealtimes for more flexible, snack-sized eating throughout the...
Read moreDetailsNew research from last-mile delivery specialist Gophr has revealed that pharmacies across England continue to close at startling rates, with over 500 shutting their doors since 2022. Gophr analysis also...
Read moreDetailsA typical shopping basket of 35 regularly purchased food and household items across Europe’s largest grocery markets (EU6) now costs €95.35, almost €5 more than three years ago, according to new...
Read moreDetailsFar from drawing consumers away from physical retail, social media is driving an estimated 1.7 billion visits to UK high streets every year - an average of over 30 million...
Read moreDetailsRetail theft rose by +17% ahead of England’s final World Cup Group Stage win against Panama (Sat 27 Jun), as the Three Lions’ on-pitch success in the U.S. translated to...
Read moreDetailsEuropean wholesalers and retailers are actively repositioning inventory for summer 2026, diverging from historical patterns. New B2B procurement data from Alibaba.com reveals that across Europe, portable fans are significantly outpacing...
Read moreDetailsRanieri: BFCM creates enormous opportunity for retailers Retailer growth post-BFCM is being negatively impacted - not by lack of sales, but by unexpected tax compliance costs (71%), according to a...
Read moreDetailsUK consumers are still spending, but how they shop, pay and discover products is diverging sharply across regions and generations, according to new data from ESW, the international growth engine...
Read moreDetailsNew research has revealed the huge cost of returns fraud. Omnichannel returns management specialist ReBound Returns analysed data from one million returned orders on behalf of retail clients between July...
Read moreDetailsCommerce (Nasdaq: CMRC), a data-centric provider of an open, AI-driven commerce ecosystem that enables businesses to unlock data, power intelligent discovery and deliver personalised experiences at scale, and PayPal today...
Read moreDetailsA widening gap between the promise of AI-driven ecommerce and the reality of legacy retail systems is leaving consumers frustrated and retailers unable to deliver improvements, according to new research* commissioned...
Read moreDetailsSnapchat and Mindscope today unveil Reset Velocity™, a new proprietary behavioural research model designed to measure how far and how fast audiences are moving from public feeds towards private online...
Read moreDetailsWith temperatures rising across the UK this week, transaction data from Square, the global payments platform, points to what's coming for the UK hospitality sector. During the last UK heatwave...
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