Consumers become more selective as ecommerce growth shifts from volume to precision
UK ecommerce parcel volumes remained broadly flat during the second quarter of 2026, but new data from delivery management platform ...
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Tag: Scurri
Cost-conscious shoppers won’t compromise on convenience
Consumers may be thinking more carefully about what they buy, but when they do make a purchase, they increasingly expect ...
The attribution blind spot
Post-purchase is the missing element in retail’s marketing intelligence, says Rory O’Connor, founder and CEO, Scurri Rory O’Connor, Founder and ...
Early week surge drives Valentine’s e-commerce uplift as shoppers prioritise speed and weekend delivery
UK e-commerce order volumes surged in the lead up to Valentine’s Day 2026, with significant year on year (YoY) growth ...
Delivery management platform, Scurri, increased total shipments processed by +17% YOY to €19.2 billion GMV in 2025
Rory O’Connor, Founder and CEO, Scurri. Picture Andres Poveda Delivery management platform and post-purchase experience provider, Scurri, today reported a record-breaking ...
Five steps to intelligent fulfilment systems
Rory O’Connor, founder and CEO of Scurri, explains how brands and retailers can cut the cost to serve at every ...
Shoppers increasingly expect faster standard delivery and show declining willingness to pay for express services
UK online shoppers held out for last-minute deals this year, pushing orders on Cyber Monday sharply ahead of Black Friday, ...
New UK research finds consumers want AI for real time tracking and effortless returns over peak
New consumer research commissioned by delivery management and post-purchase experience provider Scurri reveals that while 60% believe AI enhances the shopping experience, ...
Scurri recognised by G2 for excellence in user experience, support and adoption
Rory O’Connor, Founder and CEO, Scurri. Picture Andres Poveda Scurri, the next-generation delivery management and post-purchase experience platform, has been ...
The CMO’s AI playbook for post-purchase loyalty
The post-purchase experience is fast becoming the new marketing frontier. For years, it sat squarely in operations — a functional ...
UK shoppers embrace AI for delivery updates and returns – but still want transparency and a human safety net, Scurri finds
UK consumers are ready for retailers to put artificial intelligence to work behind the scenes this peak season, but only ...
UK and European e-commerce order volumes increased +18% YOY in Q2, as soaring summer temperatures spiked sales, Scurri reports
UK and European ecommerce order volumes increased by +18% in the first quarter (Q2) of 2025, with a +25% spike ...
Delivery disconnect: a quarter of shoppers want shipping options before checkout – but only 9% of retailers deliver, Scurri research
There is a delivery information disconnect between retailers and shoppers with most brands failing to serve delivery information early enough ...
How UK retailers are adapting to complexity
The UK retail sector started 2025 already under pressure. Rising costs, prolonged customer consideration phases, fractured purchase journeys and global ...
Consumer demand for post-purchase promotions grows but 63% of retailers lack capabilities to re-engage customers after checkout, Scurri reports
Half of consumers (49%) say receiving personalised offers in post-purchase tracking communications make them more likely to repeat purchase, but ...
Delivery management platform, Scurri, increases total shipments processed by +33% YOY to €16.5bn Gross Merchandise Value in 2024
Delivery management platform and post-purchase experience provider, Scurri, today reported a record-breaking performance in 2024, announcing it had processed 154 million ...
Online order volumes on Cyber Monday outperform an already buoyant 2024 Black Friday by +78%, as consumers held out for final deals, according to Scurri’s data
UK ecommerce sales volumes on Cyber Monday outstripped the number of online purchases made on Black Friday, as consumers held ...
How to raise sales and customer loyalty during peak demand events
Peak demand events like Christmas, Easter and Black Friday present retailers with unique opportunities to boost sales and build customer ...
Scurri: why focus is key to success in the era of AI
Artificial Intelligence presents both threats and opportunities but it can be hard to understand the difference without a clear focus ...
Elevating customer experience throughout the retail journey is key, says Scurri
In the dynamic landscape of retail, understanding consumer behaviour and market trends is crucial for effective personalisation strategies throughout the ...
