Boots Opticians is the UK’s favourite opticians, according to customer review data from Google[1].
In the data, that covers the period from March 2024 to March 2025, Boots Opticians is rated number one with the highest review score of 4.8 out of 5.
The accolade follows an exciting new year for Boots Opticians, earlier this year it became the first multiple high-street retailer to launch optomap® as part of its most advanced eye test ever, making the technology more widely available to all. This exciting advancement in ophthalmology can help to detect signs of serious health conditions including diabetes and hypertension.
Boots Opticians has also launched specialist training with Macmillan Cancer Support to provide optometrists with the necessary skills to help those living with cancer, and to check for signs of eye cancer and broader signs of skin cancer on the face and head.
Andrew Palmer, director of customer and commercial at Boots Opticians, said: “I am delighted to share the exciting news that Boots Opticians is the UK’s favourite Opticians! This truly sets us apart and is a reflection of the team’s passion, hard work and commitment to delivering outstanding service. The genuine connections we have built with our customers, along with the fantastic feedback they’ve shared through Google and Trustpilot, have all been key to this recognition.”
Alongside optomap and Boots Macmillan Optician Professionals, Boots Opticians offers OCT advanced eye scans, NHS and private eye tests, contact lens fittings plus a wide range of own brand and designer frames such as Gucci, Mulberry and Ray-Ban.
