Confidence in the UK economy falling and impacting spending, KPMG research suggests
Three in five people say that the UK economy is worsening, leading even consumers feeling financially secure to cut back ...
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Tag: KPMG
Fewer than one in 10 consumers say they would reduce money-saving shopping behaviours, KPMG finds
New research released today by KPMG provides insight into whether consumers would reduce some of the buying and saving behaviours ...
KPMG survey shows scale of 2024 discretionary spending hit as household cost pressures mount
Four in 10 consumers say they’ve cut back on non-essential spending, reducing their monthly discretionary budget by £77 on average ...
Half of UK consumers say they have cut non-essential spend so far in 2024
Half of consumers say they have cut non-essential spend in the first quarter of the year and consumers are four ...
KPMG: consumers ready to turn to Gen AI for relationship advice
More than a third of consumers would consider turning to generative AI, or Gen AI, for relationship advice, new figures ...
KPMG launches the Global Customer Experience Excellence Report 2023-24
KPMG is launching its Global Customer Experience Excellence Report 2023-24 today. Focused on Artificial Intelligence and the orchestrated customer experience, ...
KPMG: brands bet on AI as UK customer satisfaction levels slide in 2023
The UK’s biggest brands are turning to artificial intelligence (AI) to develop better customer and colleague experiences, according to KPMG’s ...
KPMG research shows scale of cutbacks in non-essential spending so far in 2023
New research released today from KPMG UK highlights the scale of reduction in consumer spending so far in 2023 and ...
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