Tag: KPMG

UK consumer confidence has fallen, with rising concern about household utilities costs a key factor. The findings come from KPMG ...

Consumer confidence in the UK economy fell during the last quarter, reaching the lowest point so far this year, according ...

Three in five people say that the UK economy is worsening, leading even consumers feeling financially secure to cut back ...

New research released today by KPMG provides insight into whether consumers would reduce some of the buying and saving behaviours ...

Four in 10 consumers say they’ve cut back on non-essential spending, reducing their monthly discretionary budget by £77 on average ...

Half of consumers say they have cut non-essential spend in the first quarter of the year and consumers are four ...

More than a third of consumers would consider turning to generative AI, or Gen AI, for relationship advice, new figures ...

KPMG is launching its Global Customer Experience Excellence Report 2023-24 today. Focused on Artificial Intelligence and the orchestrated customer experience, ...

The UK’s biggest brands are turning to artificial intelligence (AI) to develop better customer and colleague experiences, according to KPMG’s ...

New research released today from KPMG UK highlights the scale of reduction in consumer spending so far in 2023 and ...