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Home Retail News Technology

Worldline empowers agentic commerce with new AI capabilities

by Fiona Briggs
January 15, 2026
in Technology
Reading Time: 2 mins read

WorldlineWorldline [Euronext: WLN], a European leader in payment services, is introducing new capabilities to connect AI agents to its global payment ecosystem, making payments agent-ready and enabling merchants to experiment with AI-powered workflows and commerce experiences.

Agentic commerce is accelerating rapidly, reshaping how consumers discover, decide, and buy products and services online. Industry leaders forecast that a significant share of digital commerce will soon be agent-assisted: McKinsey projects that by 2030, agentic commerce could see between $3 trillion and $5 trillion in global retail value. As agentic commerce evolves, it faces a key challenge: securely integrating AI with complex payment systems simply.

New assets to power agentic commerce

Worldline’s Model Context Protocol (MCP) servers on the Global Collect platform address this by acting as a secure bridge and translation layer between LLMs and Worldline’s APIs, enabling AI agents to initiate payment actions via natural language. For merchants, the MCP server unlocks innovation avenues and supports agent-initiated actions such as payment creation, refunds, status checks, and payment captures. It also enables AI-driven shopping by allowing agents to share secure payment links while maintaining security and compliance.

The second capability is ConnectAI, a dedicated hub on its Documentation Site for developers and merchants to explore, build, test, and prepare for agentic commerce. ConnectAI brings together tools, documentation, and guidance for emerging agentic payment protocols.

Stijn Gasthuys, Head of Global Commerce at Worldline, commented: “Agentic commerce will unlock new waves of innovation, helping merchants deliver better customer experiences. Our investments in this area position Worldline to capture a growing global market for AI-powered transactions, delivering secure, scalable infrastructure that empowers merchants and developers to innovate with confidence.”

Gertjan Dewaele, VP of Product & Technology at Worldline, commented: “The shift to agentic commerce is underway, and MCP servers are the first building block for moving merchants from experimentation to real-world deployment. By providing secure, simple access to Worldline’s payment capabilities for AI agents, we enable the next generation of agentic commerce and streamline internal operations.”

Worldline is actively shaping the future of agentic commerce by collaborating across the broader ecosystem with networks, tech leaders, AI platforms, and partners, laying the groundwork for secure, scalable agent-initiated payments. This includes active support for emerging standards such as Google’s Agent Payments Protocol (AP2) and Universal Commerce Protocol (UCP), with a strong focus on European regulatory and trusted requirements.

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