Diebold Nixdorf (NYSE: DBD), a world leader in transforming the way people bank and shop, has successfully supported the Swiss market expansion of ROSSMANN, one of Europe’s largest drugstore chains. The scope of support includes comprehensive Managed Services provided via Diebold Nixdorf’s eServices portal and retail technologies such as self-checkout and point-of-sale (POS) systems.
The successful rollout of services and retail technology to the first stores in Switzerland is based on a jointly created model for operating, monitoring and servicing ROSSMANN’s store technology infrastructure in Germany. Since beginning its partnership in 2021, Diebold Nixdorf has supported over 2,350 German ROSSMANN stores with POS systems, self-service checkouts and related services. A recent expansion of the collaboration – now encompassing the entire German store hardware infrastructure and additional services, including software installation and inventory management – created the successful blueprint in Switzerland that will serve as a basis for future ROSSMANN expansion in other European locations.
Over the next two years, plans are to connect additional end devices to the eServices portal, including ROSSMANN’s back-office PCs. These are currently being replaced with Diebold Nixdorf’s DN Series® BEETLE M2110 POS systems.
Alexander Blanckarts, head of IT operations at ROSSMANN, said: “The dynamic development and smooth operation of our IT infrastructure are our top priorities. To achieve this, we rely on the expertise and technology provided by Diebold Nixdorf, a trusted partner that reliably supports us. This partnership enables us to consistently offer our customers and employees high-quality, state-of-the-art solutions that run securely and reliably.”
Leyla Feghhi, head of retail sales in the DACH region at Diebold Nixdorf, said: “We are delighted to expand our partnership with ROSSMANN, underscoring the great success of our collaboration to date. Through our retail technology solutions and Managed Services, we are laying the foundation for improved customer experiences, increased sales and optimized total cost of ownership.”
