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Home Retail News Retailer News

Declines in consumer confidence knock Dunelm’s progress, says GlobalData

by Fiona Briggs
April 16, 2026
in Retailer News
Reading Time: 2 mins read

Following today’s release of Dunelm’s figures for the 3three months ending 28 March 2026; Oliver Maddison, retail analyst at GlobalData, a leading intelligence and productivity platform, offers his view:  “Dunelm’s Q3 performance was weaker than it originally anticipated, taking a hit as consumer sentiment fell by 8.2 points month-on-month in March (according to GlobalData’s future consumer sentiment tracker) signalling tough times for the UK home retail sector. The homewares leader’s Q3 started well, improving on its Q2 stumble, but ended up being pulled back down amidst falling consumer confidence in March due to the crisis in the Middle East. The net result of this was growth of 2.1% in Q3, as the home retailer ‘experienced a period of broad-based softening’ after a more promising January and February. Consequently, Dunelm expects profit before tax to be on the lower end of the £210m-£217m guidance which it reduced in Q2. Investor concern was evident, with Dunelm’s share price falling around 6% in early morning trading.

“Economic uncertainty is the name of the game, with consumers looking to cut back on non-essential spending in the face of a potential inflation resurgence. Dunelm’s broad good-better-best price architecture likely helped it capture shoppers trading down, and it will nonetheless likely be one of the stronger performers in the home sector, but it is still ultimately hostage to economic fortunes. In this uncertain environment, Dunelm’s promotional discipline may end up harming more than helping, with much of its early Q3 success attributable to a strong Winter sale, and the retailer noting a stronger consumer response to discounted lines.

“While growth was led by its digital platforms, with its recently launched mobile app reaching 300,000 downloads, Dunelm cannot afford to take its eye off the ball when it comes to its stores. GlobalData estimates that Dunelm’s instore revenues declined in the quarter and were broadly flat in the year-to-date. Tellingly, Dunelm’s growth plans for its stores appear to be driven by store openings next financial year, rather than through organic growth. To arrest this decline, the homewares market leader must improve its instore visual merchandising and better curate its range to help consumers navigate its vast offering.”

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