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Home Retail News Technology

Diebold Nixdorf checkout solutions create unique shopping experience at Italian retailer, il Viaggiator Goloso

The new ‘urban shop’ concept store of Finiper Group’s premium food brand offers flexible checkout and payment options addressing multiple shopping journeys

by Fiona Briggs
October 18, 2024
in Technology
Reading Time: 2 mins read

il Viaggiator GolosoDiebold Nixdorf (NYSE: DBD), a world leader in transforming the way people shop, is bringing its checkout solutions to the recently opened il Viaggiator Goloso store in Milan, Italy’s Via Spartaco. This positions the premium food brand of the Finiper Group at the forefront of Italian supermarkets, offering flexible checkout options in step with the needs of modern consumers, who are increasingly looking for speed, autonomy and efficiency.

The checkout systems integrated into the il Viaggiator Goloso store include the DN Series® EASY ONE, winner of the prestigious Red Dot Design Award. Installed for the first time in an Italian grocery store environment, the modular and flexible in-store solution is relevant for multiple store locations — in this case, the deli counter — allowing both electronic and cash payment via self-service, and in multifunctional modes at the checkout. This means that depending on consumer flow times and support needs, they are operated as full self-service, semi-assisted or assisted checkout systems.

Additionally, DN Series EASY eXpress self-service checkout systems complete the new checkout area, offering both electronic and cash payment to shoppers.

The new checkout concept at il Viaggiator Goloso is the result of a thorough analysis with a view to factors such as size, location, consumer structure and frequency, leveraging expert support by DN Storevolution™ Advisory Services. Diebold Nixdorf is also providing maintenance services to ensure that the systems are up and running which keeps shoppers satisfied and improves staff efficiency.

il Viaggiator Goloso
Rosso: installation of the DN Series EASY ONE checkout has increased the possibilities for designing payment area layouts

Alberto Rosso, CIO of the Finiper Canova Group, said: “The installation of the DN Series EASY ONE checkout has significantly increased the possibilities for designing payment area layouts, offering the necessary versatility and the immediacy of switching between assisted and self-service modes, which in fact coexist on the same device.”

Lorenza Sbarbaro, director Southern Europe retail at Diebold Nixdorf, said: “The introduction of our DN Series EASY ONE and DN Series EASY eXpress checkout solutions in Italy represents a fundamental step in the modernization of the retail sector. The technology we offer makes the shopping experience simpler and faster for consumers. Furthermore, it brings a competitive advantage to our customers thanks to the great flexibility of configuration and real-time use at the checkout, which is one of the most critical moments in achieving consumer satisfaction during a shopping trip.”

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  1. EDEKA Paschmann becomes first German retailer to use Diebold Nixdorf’s AI-powered solution to combat shrink at self-checkout
  2. Diebold Nixdorf revolutionizes dining experience at Italian Smashburger restaurant chain
  3. Diebold Nixdorf and Coresight research reveals behavioural trends behind the shopping experience in stores
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