Last-mile, on-demand delivery network Gophr, has announced its strategic partnership with Futon Company, which will see customers of the homeware business now able to order products for same-day delivery.
Through this partnership, Futon Company customers will gain access to Gophr’s same-day delivery services which will operate up to 15 miles from each store across the UK, as well as Futon Company’s main fulfilment warehouse in East London.
Gophr’s USP makes it the ideal partner for Futon Company, which has recently invested in enhancing the customer experience and has included a new bespoke enterprise resource planning system. This Gophr partnership aims to further build on Futon Company’s commitment to the customer experience.
Gophr’s strategic Account Director, Graham Smith commented: ‘The partnership between Gophr and Futon Company underscores a shared commitment to innovation and customer-centric solutions in the retail and delivery industries. By offering same-day delivery services for furniture and homewares, Gophr and Futon Company are redefining standards for delivery speed, reliability, and convenience.’
Vladimir Pomitun, e-commerce Director at Futon Company, echoed Smith’s sentiments, emphasising the transformative impact of the partnership. ‘Same-day delivery of any kind of furniture is very unusual and stands to challenge the thinking around delivery speed, and the importance of using stores as fulfilment locations.
“Gophr’s dedication to providing fast and reliable delivery solutions aligns perfectly with Futon Company’s mission to deliver exceptional service and exceed customer expectations. Its API fits perfectly into our customer-focused offering, and it has all been delivered with a personal touch.”
