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Home Retail News Retailer News

N Brown Group appoints a new director of supply chain to enhance digital-first customer experience

by Fiona Briggs
January 9, 2024
in Retailer News
Reading Time: 2 mins read

N Brown Group plc, the inclusive fashion and homeware digital retailer, is delighted to announce the appointment of Clare Empson as the new Director of Supply Chain. The appointment is in line with existing succession plans for the Group’s current Director of Supply Chain, Phil Barnes, who confirmed last year that he will retire in the Spring.

Clare will join the N Brown Executive Board, holding responsibility for Operations, Distribution, Workplace, Engineering and Facilities, Health and Safety, Supply Chain MI, Solutions and Logistics Transformation. Clare’s appointment further strengthens N Brown’s team as it continues its Group-wide transformation to create a customer-first experience with technology at its core. With a focus on the customer journey, Clare will be responsible for ensuring N Brown’s customers are provided an outstanding customer service proposition through its supply chain operations.

Clare has an extensive range of experience across the retail sector over the past 25-years, and in leading global retail operations. Clare was most recently Director of Operations at Ted Baker, where she also held senior roles within its Retail and Transformation areas during her time there.

Clare will commence her new role on 15 January 2024 and will report directly to N Brown’s Group CEO, Steve Johnson.

Steve Johnson, Group CEO at N Brown, said: “I’m delighted to be strengthening our senior team with Clare’s appointment. Clare joins at an exciting time in our transformation and her expertise will help us further deliver a first-class customer service proposition.”

Clare Empson said: “I’m excited to be joining such an inclusive business with a portfolio of well-loved brands. As the Director of Supply Chain, I’m looking forward to playing a part in ensuring that N Brown’s customers receive an outstanding end-to-end shopping experience.”

 

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