Research

New YouGov polling reveals that people are still noticing rising prices across several categories, particularly for groceries and home energy bills. Chief among these categories are grocery prices, with nine...

With economic uncertainty continuing, there is ongoing pressure on disposable incomes impacting consumer spending. Budweiser Brewing Group UK&I – which brews some of the UK’s best-loved beers – is bucking...

January blues seeped into February, as UK online sales recorded yet another decline in revenue (every month since May 2021 has recorded a decline except November 2022 which was flat)....

In a survey of more than 5,000 UK consumers, World Coffee Portal asked the Great British public to name their favourite coffee shop. For the 13th consecutive year, Costa Coffee...

Total Till grocery sales soared to 11.1% in the last four weeks ending 25th February 2023, up from 7.6% recorded in January as a result of accelerating food inflation (14.5%...

New data released today from The Food Foundation shows that the number of households where children cannot access enough nutritious food has nearly doubled in the past year. In January...

Despite the cost-of-living crisis, over half of UK consumers (59%) would be willing to pay more for a product of service if it guaranteed a positive digital experience. That’s according...

In the last few years, the global supply chain has become accustomed to disruption and uncertainty. New survey data from Coupa Software , a leader in Business Spend Management (BSM), warns...

Grocery price inflation rose again to reach 17.1% in the four weeks to 19 February 2023, the highest level ever recorded by Kantar. Overall take-home grocery sales increased by 8.8% during...

With customers tightening their spending in the current cost-of-living crisis and recession on the horizon, marketers are facing yet another challenging year. This is according to new data released today...

With food prices rising at their fastest rate in 45 years, new research from Forbes Advisor reveals almost three in 10 (29%) Brits are using credit cards to buy groceries and essential...

For the first time since the pandemic, consumer spend in the food service industry bounced back to 2019 highs in November 2022. This was a key finding of the latest State of...

Nearly half (42%) of Brits don’t feel that customer service is a widespread business priority, according to new research from leading provider of outsourced customer service, FM Outsource. In its Make Every...

Over one in five (22%) retail businesses in the UK aren’t confident of trading through to the end of 2023, according to new research published by FRP. The specialist business advisory...

FarEye released the full findings of its Eye on Last-mile Delivery Report today, conducted with Researchscape International, which explores retailers’ and logistics providers’ last-mile delivery priorities and opportunities over the...

Nextail has released its annual Fashion CEO report which reveals that in the face of multiple headwinds and anticipating a global slowdown, fashion is leaning in on professionals with the...

Emplifi, the leading unified customer engagement platform, today released "Meeting the Demands of the Modern Customer: A Deep Dive Into The Importance of Social Influence" a new study in collaboration...

Cadbury, Robinsons, and Colgate are the most-considered brands in the UK in their respective categories, according to YouGov’s new 2023 FMCG rankings report which reveals the most-considered food, beverage, and personal care...

New research from Tink, Europe’s leading open banking platform, today reveals that struggling consumers are citing delays in the returns process as a reason for slashing their spending. The new poll...

TikTok has outpaced Instagram and Facebook to become the UK’s most shopped social channel, according to new research from the Retail Technology Show, retail’s golden ticket event taking place on 26 &...