YouGov: British consumers prefer human-centric customer service
New research by YouGov finds that when Britons contact a business, they want to do it by phone or email. ...
New research by YouGov finds that when Britons contact a business, they want to do it by phone or email. ...
One in five respondents (22%) said they’d participated in back-to-school shopping in the past year, evenly split between women (52%) ...
Empty shelves, long queues and self-checkouts: the grievances that most bother British in-store shoppers, according to YouGov research. Differences emerge ...
Two thirds of British consumers (67%) state that their disposable income decreased ‘a lot’ in the last 12 months, according ...
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