Britain’s biggest flooring retailer Tapi Carpets & Floors has been named the Winner of The Sunday Times Best Big Retailer To Work For 2026. This prestigious list compiles the UK’s top employers based on responses from employee engagement and wellbeing surveys conducted independently by WorkL.
Founded by a team of flooring experts in 2015, Tapi now has over 1500 employees across their 220 nationwide stores, 230 mobile showrooms, two central offices, warehouses, and call centre. In the anonymous survey, Tapi employees achieved an excellent average happiness score of 87% when rating work wellbeing factors such as job satisfaction, information sharing and management confidence.
In the past 11 years, Tapi has grown significantly but has kept their people at the heart of everything they do. Training and development are central to the Tapi culture. Employees receive structured training programmes at the Tapi Academy to build skills, product knowledge, and confidence, which enables them to provide the expert, friendly service loved by their customers, reflected by Tapi’s excellent 90% 5-star rating on Trustpilot.
Tapi is spearheaded by approachable leaders who support, value and empower every member of the team, where everyone genuinely feels part of something bigger. Recognising success, hard work and long-term loyalty helps to create a strong Tapi family spirit that connects all parts of the business – and this is what makes the Tapi experience feel different to other retailers.
Championing employees continues beyond the 9 to 5 at Tapi, with extra benefits for life’s big moments, including enhanced maternity, paternity and adoption leave, support for IVF, and other important personal events. A healthy work life balance is imperative for mental wellbeing, which is why Tapi gives colleagues a week off at Christmas during peak retail season to spend with family and friends, plus a day off for their birthday.
Tapi CEO Jeevan Karir said: “This award genuinely means a huge amount to us because it comes directly from our colleagues and their experience of working at Tapi every day. From the very beginning, we’ve always wanted Tapi to feel different. Not just for customers, but for the people building the business too. As we’ve grown rapidly over the years, we’ve also worked incredibly hard to hold onto the culture, energy and sense of togetherness that made Tapi special in the first place. Retail is demanding and fast paced, so to be recognised in this way, particularly as the Retail Industry WINNER within the big organisation category, is something we’re all incredibly proud of.
Ultimately though, this recognition belongs to our people. Their passion and commitment are what customers experience every single day and what continues to drive the business forward.”
With this latest award, alongside the launch of its new brand campaign in March 2026, Tapi continues to strengthen its position as the flooring people you can trust, whether you’re a valued customer or one of the thousands of colleagues helping build the business every day.
