B&Q, the leading home improvement retailer, has launched two in-store Energy Saving Hubs in collaboration with the Greater Manchester Combined Authority (GMCA). The hubs, located at B&Q’s Trafford Park and Cheetham Hill stores, will provide in-person support for customers looking to make their homes more energy-efficient.
The hubs are located in store so that customers can access them easily through walk-in or pre-booked appointments, and aim to encourage more people to improve the energy efficiency of their homes. Specially trained B&Q colleagues will be on hand to undertake a free home energy assessment and to provide advice and tips about how to make homes more energy efficient, from adding loft insulation to powering your home with solar energy. Customers can also get help with grant applications.
The Energy Saving Hubs, which will be in-store until March 2025, are open daily, and advisors are on hand for walk-in and pre-booked appointments from 11am – 5pm.
Paul Carroll, head of services development at B&Q, said: “We’re really pleased to be working with the GMCA on these Energy Saving Hubs. Spring and summer is the best time to start planning for the colder winter months, and we want to ensure all our customers have access to the advice they need to help keep their home energy use as low as possible. With the provision of in-person advice, in addition to our online and over the phone guidance, we hope to reach Greater Manchester residents who otherwise wouldn’t receive support on energy saving.”
In addition to the in-store hubs, B&Q’s over the phone Energy Saving Service, backed by the Energy Saving Trust and available nationwide, offers personalised guidance making it easier to know exactly which products people need for their home and how to get work completed, to save energy. Using available data, such as a home’s age, construction, and EPC rating, B&Qs Energy Saving Advisors gather further information about the home’s current energy usage from the customer over the phone, to help identify how their home’s energy bills and carbon emissions could be reduced.
B&Q also offers a wide range of great value, energy-saving products in store and for order for home delivery or for click and collect at diy.com. Customers can also access B&Q’s partners for specialist installations, such as solar power and insulation.
The Energy Saving Hub initiative is part of GMCA’s Feel the Benefit campaign, funded by a £1.94 m grant from the Department for Energy Security & Net Zero (DESNZ) and the North West Net Zero Hub (NWNZH). The project aims to make energy-saving advice clearer and more accessible, raising awareness of the service and helping Greater Manchester residents understand the support and funding available to them.
B&Q is committed to saving energy in its operations as part of the Build a Life project, aiming to make the world a better place for our customers, colleagues, and communities.
For more information, visit B&Q’s Energy Saving Service at diy.com, for helpful tips and advice.
