THG Fulfil, a leading provider of Software-as-a-Service (SaaS) technology, robotics, and operations platforms built for global ecommerce and CDS Superstores, trading as The Range, wilko and Homebase have agreed a multi-year contract extension. The deal builds on a partnership that began in 2024, in which THG Fulfil provides fulfilment and courier management services for the home, leisure and garden retailer.
The renewal supports CDS Superstores’ digital transformation as it invests in technology to strengthen the online offer for The Range, wilko and Homebase. This includes Google Cloud AI technologies to improve search and product discovery on wilko.com, and Mirakl’s platform to support the growth of The Range’s online marketplace. THG Fulfil’s fulfilment and courier management services provide the operational capacity and flexibility to support this growth and deliver a reliable customer experience.
CDS Superstores continues to benefit from THG Fulfil’s warehouse automation, with 95% of units sold passing through a form of automation during the fulfilment journey. This includes a fleet of Geekplus Goods-to-Person robots. Together with THG Fulfil’s data-driven approach and proprietary software, this automation helps CDS Superstores efficiently deliver home and garden products to households across the UK.
Tom Killeen, COO, THG Ingenuity, said: “We believe fulfilment is the centre of customer excellence and brand reputation, and we look forward to continuing to offer CDS Superstores a best-in-class fulfilment service experience for their customers.”
Ben Exall, group chief digital & marketing officer, CDS Superstores (The Range, wilko & Homebase) said: “Digital transformation is central to our growth plans for The Range, wilko & Homebase. We’re investing in technology to make it easier for customers to find and shop our products online, alongside our expanding store network. Extending our partnership with THG Fulfil gives us the capacity and flexibility to support that growth, with reliable delivery that customers can depend on.”
