Currys is proud to share that, for the second year running, two of its leaders have been recognised in the Role Models for Inclusion in Hospitality, Travel, Leisure and Retail Index, produced by WiHTL & Diversity in Retail, in partnership with The MBS Group.
Paula Coughlan and Michelle Gorringe-Smith were named as role models for their outstanding contributions to inclusion and diversity in the retail sector. Specifically picked out as ‘Advocates for Change’, both Paula and Michelle have been recognised for moving the dial on inclusion and diversity, and driving lasting positive change.
Chief People, communications and sustainability officer, Coughlan, explains: “I believe that inclusion helps lift performance even higher by creating an environment where everyone feels a sense of belonging, connectivity and is able to contribute and be their very best.”
Director of new business, Gorringe-Smith, shares: “It’s important to listen and learn how our different communities want to be heard, represented and included, and to be a supportive role model enabling change to happen.”
The Index features over 50 Role Models who are highly effective advocates of inclusion, working to ensure that everyone benefits from equitable opportunities in the workplace and can progress their career with confidence and a sense of belonging. Representing a broad range of job roles and functions, the Index serves as a reminder of the importance of inclusion in creating a winning culture, where opportunities exist for all to thrive and reach their potential.
Alex Baldock, chief executive officer of Currys, said: “At Currys we’re committed to creating an inclusive culture where everyone feels they belong and can be at their best, and where diversity is seen as a strength. It’s great to see both Paula and Michelle recognised for their significant contribution to that culture, which plays a fundamental role in Currys’ business success, and for driving positive change through their leadership.”
Tea Colaianni, founder and chair of WiHTL & DiR, said: “I would like to extend my heartfelt congratulations to all those featured in the ‘2025 Role Models for Inclusion in Hospitality, Travel, Leisure and Retail Index’. Each Role Model featured in the Index is an inspiring advocate for meaningful and positive change. The true impact of the Index lies in sharing their powerful stories and amplifying their extraordinary work, thereby inspiring action in others far beyond their own organisations and communities.”
