InPost, the UK’s leading out-of-home parcel delivery provider, has reached a major milestone with the installation of its 1,000th Tesco Locker location. The lockers provide shoppers with an easy and convenient way to collect, return, and send parcels while integrating seamlessly into their shopping trips at both large Tesco stores (Extra, Superstore, Petrol) and Tesco convenience stores (Tesco ESSO, Tesco Express).
Since the beginning of the partnership in 2021, InPost and Tesco have helped customers easily combine parcel returns and collection with their everyday routines. In fact, 66% of InPost Locker users combine their locker visit with a Tesco shop and more than half (53%) say they now visit Tesco more frequently because of the lockeri, delivering benefits to both customers and Tesco.
Customer satisfaction with InPost Lockers is also exceptionally high, with the majority of users rating the service 10/10 and would recommend it to a friend/colleagueii. Additionally, 75% of users reported that their Tesco visit was more convenient because of the lockers, further highlighting the positive impact on the overall shopping experienceiii.
Neil Kuschel, CEO of InPost UK, commented: “Reaching 1,000 lockers at Tesco is yet another major milestone in our mission to make parcel collection, returns, and sending as easy and seamless as possible. We’ve achieved rapid growth in the UK, expanding our range of innovative services and our locker network to reach even more consumers across the nation. Our success and partnership with Tesco demonstrate that out-of-home delivery solutions like our lockers not only offer unmatched convenience for shoppers but also benefit retailers. We’re proud to continue expanding our network with Tesco and look forward to making everyday shopping trips even easier for millions of shoppers across the UK.”
A Tesco spokesperson said: “We are always looking for ways to enhance the shopping experience and make things easier and more convenient for our customers. With the installation of the 1,000th InPost Locker location, more Tesco customers can now benefit from the convenience of collecting, returning or sending parcels during their regular shopping trips, across the UK.”
This milestone is part of InPost’s continued expansion across the UK, as the company strengthens its position as a leader in out-of-home parcel delivery. As the partnership with Tesco continues to flourish, this latest achievement marks another step forward in InPost’s mission to make every day errands faster and easier for millions of customers.
