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Home Retail News Retailer News

Pets at Home named the Best Place to Work in UK Retail

by Fiona Briggs
October 17, 2023
in Retailer News
Reading Time: 2 mins read

Pets at Home, the UK’s leading pet care business, has been named the top “best place to work” in the UK retail industry.

The pet care retailer came out on top in WorkL’s most recent ‘Happy at Work’ survey, which was conducted in partnership with Retail Week. The survey assesses employees’ happiness over a number of categories including, empowerment, pride, satisfaction, reward and recognition, wellbeing, and information sharing.

In a closely-contested race, Pets at Home triumphed over other major UK retailers with its employees scoring the company highly across each category.

This recognition reinforces Pets at Home’s position as a forward-thinking and people-focused organisation in the retail sector. The company’s dedication to creating a supportive and empowering workplace has not only driven its success but also exemplifies its commitment to its colleagues’ happiness and wellbeing.

Lyssa McGowan, CEO of Pets at Home, commented: “We are thrilled that Pets at Home has been named the Best Place to Work in the UK Retail Sector. This is testament to our incredible teams and their unwavering dedication to serve a nation of pet lovers.

“Our front-line colleagues are at the heart of our business and their hard work and enthusiasm has not only driven the growth of our business but has also made us a pioneer in providing the best experiences for our consumers. They are the reason we are successful, and this award is a tribute to their tireless efforts. Thank you all for your incredible work!”

Chris Brook-Carter, Retail Trust CEO, also commented on Pets at Home’s success, stating that he was not surprised to see the company at the top.

He said: “Retail Trust is very much part of how they build their wellbeing and happiness strategies for their people and they’re very engaged. I think [Pets at Home] also understand the clear link between the business thriving and having a happy, healthy workforce.

“It is important that organisations shout about the great work they’re doing and the progress they’re making. We’ve got to collectively reinvigorate the working population around retail and make them see that this is a fantastic industry to work in.”

Similar Retail News Articles:

  1. Pets at Home’s vet services outshine its core retail business, says GlobalData
  2. Pets at Home’s retail weakness continues as vet division grows, says GlobalData
  3. Three million pet owners to spend more on pets than any other family member this Christmas, Pets at Home reports
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