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Home Retail News Retailer News

Roadchef transforms Folkestone services with new McDonald’s, Costa and WH Smith

by Fiona Briggs
February 13, 2025
in Retailer News
Reading Time: 2 mins read

A host of new brands including McDonald’s, Costa, and WH Smith, are coming to Folkestone Services on the M20, significantly enhancing the offerings for travelers. The new venues on site, operated by Roadchef will be open 24/7, offering round-the-clock access to food, drinks, and shopping for travelers.

With additional upgrades such as Costa’s outdoor seating terrace and self-serve kiosks across all brands, the new venues offer all visitors the highest levels of convenience and comfort. Roadchef will also introduce new high-speed EV charging stations, making it easier for EV drivers to charge during their visit and meet the increasing demand for electric vehicles in the UK.

Commenting on the announcement, Mark Fox, CEO at Roadchef said: “We’ve always prioritised the needs of our customers and with the introduction of 24-hour services, high-speed EV charging, and top brands, we aim to provide a more convenient and comfortable experience for all travelers. This investment at Folkestone reinforces our long-term commitment to enhancing the infrastructure and amenities that support all road users across the UK’s motorway network’.”

Julie Bagur, chief business development officer at Getlink, said: “This development with Roadchef marks a significant step in Getlink’s ongoing commitment to enhance services and facilities for passenger and freight vehicles on both sides of the Channel. The newly transformed site at Folkestone Services will serve as a hub, designed to improve the overall experience for our truck driver customers as well as for travellers and visitors from the surrounding area.”

Boosting the local economy, the opening of McDonalds, Costa and WH Smith will create 80 new jobs in the local area. These roles span various positions, including management and supervisory roles for McDonald’s, Costa, and WH Smith, as well as administrative positions. Roadchef is committed to investing in the community by offering both full-time and part-time opportunities, along with comprehensive training for successful applicants.

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