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SumUp appointed Official Payment Processor for The O2

by Fiona Briggs
February 18, 2025
in Retailer News
Reading Time: 2 mins read

Global fintech SumUp has been appointed the official payment processor for the world’s most popular live entertainment, leisure, and retail destination, The O2.

The multi-year deal, brokered by AEG Global Partnerships, covers supply of payment processing on-site (including SumUp’s point of sale solutions as well as self-service Kiosk) and sponsorship of payment processing across the arena. SumUp will dovetail with American Express, the preferred method of payment at The O2 (Amex customers receive benefits like exclusive concession offers with American Express cards and access to the American Express® Lounge).

Located on the Greenwich peninsula across the river from Canary Wharf, The O2 has welcomed over 100 million visitors since opening in 2007, and hosts over 200 events a year from the biggest names in music, sport, comedy and entertainment. Looking ahead, The O2 will host a UK-exclusive residency with global superstar Usher, who will be bringing his hotly anticipated tour to the venue for 10 nights in April, as well as standout shows from Billie Eilish, Katy Perry, and more.

SumUp provides its services to large event venues and organisations such as Goodwood, Aviva Stadium, and The National Theatre. For the event and entertainment industry, SumUp’s Commercial Enterprise Team provides a full turn-key solution for large hospitality partners, plus; reliability, and depth of SumUp’s product suite make the company a compelling partner. SumUp offers a range of payment processing options (card readers, Point of Sale, and other self-service options for customers, such as kiosks, and table-ordering options) and advanced back-of-house features (such as inventory, data management and powerful CRM tools) to empower venues to deliver an enhanced guest experience through SumUp’s business tools, for enterprise.

Joey Oliver, commercial lead at SumUp: “SumUp makes business simple for merchants of all sizes and needs. We have been working with prominent event venues for several years – including The O2 – providing our best-in-class point-of-sale solutions for high-stakes, fast turnaround vendors who need consistent delivery, at scale. We are delighted to announce a partnership with The O2 and believe our shared commitment to high-quality entertainment and supreme event experience will shine through in our work. We look forward to playing our part in maintaining The O2’s position as an elite global entertainment venue.”

Adam Pearson, commercial director at The O2: “We’re excited to welcome SumUp to The O2 as our Official Payment Processor. Our visitors are at the heart of everything we do, and we want to ensure that their experience at The O2 is as seamless as possible. Working with partners like SumUp, and our longstanding Payment Partner American Express, enables us to provide a truly best-in-class payment experience for our visitors so that they can spend more time enjoying the world-famous acts on stage, and all that The O2 has to offer.”

Terms of the agreement include the provision of all payment processing and ordering solutions within The O2 arena that serve food and beverages and merchandise.

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