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Home Retail News Retailer News

The Fragrance Shop delivers record Christmas Eve trading as loyalty adoption accelerates

by Fiona Briggs
January 20, 2026
in Retailer News
Reading Time: 2 mins read

The Fragrance ShopThe Fragrance Shop, the UK and Ireland’s largest independent fragrance retailer, today announced record Christmas trading, delivering its largest-ever Christmas Eve and continued growth across its stores and digital channels.

The business achieved a 6.3% increase in continuing sales over the nine weeks ending 3 January 2026, compared with the same period last year, reflecting strong customer demand, premium trading and increased loyalty engagement.

The record-breaking Christmas Eve performance highlighted consumer confidence in the UK high street, with customers choosing physical stores for gifting, last-minute purchases and premium fragrance advice during the most critical trading day of the year.

Performance was underpinned by accelerated customer adoption of premium and gifting-led fragrance, with standout launches including Prada Paradoxe and YSL Libre, alongside continued momentum in luxury, led by Tom Ford and the expansion of the Private Blend collection. A renewed focus on gifting also drove growth, supported by an expanded gift set range, refreshed gift card proposition and a more premium gifting experience both in-store and online.

Loyalty continued to be a key growth driver. The retailer’s MyTFS loyalty programme delivered a 48% year-on-year increase in new member sign-ups, supported by the introduction of a simpler, stronger value proposition offering 20% unlimited savings all year, alongside a new price promise designed to give customers greater confidence when shopping.

Investment in the store estate also delivered results, with relocated and refurbished stores growing sales 14% over the period. The business further progressed its international ambitions, opening two new stores in Ireland, both of which delivered standout performance during the peak trading period, including its new flagship store in Blanchardstown, Dublin.

Commenting on the performance, CEO Sanjay Vadera MBE, said: “This has been a record-breaking Christmas for The Fragrance Shop, driven by the exceptional efforts of our teams and the strength of our proposition across stores and online. The performance on Christmas Eve in particular demonstrates that customers continue to value the high street when it delivers experience, expertise and genuine reassurance.”

He added: “We continue to see strong customer appetite for premium fragrance, gifting and loyalty-led value. As we build on this momentum, we remain focused on investing in our digital capabilities, expanding our store estate and delivering a consistently outstanding customer experience.”

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