THG Fulfil, the industry-leading global fulfilment solution from THG Ingenuity (part of THG Plc), has partnered with CDS Superstores (trading as The Range and wilko), to deliver fulfilment and courier management services for the home, leisure and garden retailer.
The partnership agreement is part of CDS Superstores ongoing digital acceleration, delivering transformation across technology to enhance its omni-channel offer.
Its two much-loved brands, wilko and The Range are growing at pace, opening new channels and accelerating their journeys. THG Fulfil will provide outsource operations to facilitate further scalable growth from a fulfillment and aftercare perspective.
CDS Superstores will benefit from THG Fulfil’s extensive warehouse automation solutions, which allows for the movement of 95% of all units sold through a form of automation within its fulfilment journey. This includes a newly implemented fleet of Geekplus Goods-To-Person robots which have been installed at its Omega facility in Warrington.
Alex Simpkin, CEO of CDS Superstores said: “This strategic partnership with THG Fulfil will allow us to seamlessly handle pick and pack operations for a large proportion of our product range across each brand, in particular, the exciting relaunch of thousands of wilko branded items. With THG Fulfil’s advanced automated solutions, we’re able to meet the needs of households across the UK, delivering home and garden products directly to their doors quickly and efficiently.”
Tom Killeen, COO, THG Ingenuity said: “We believe fulfilment is at the centre of customer excellence and brand reputation. We are dedicated to delivering on customer promises and put the end customer experience at the centre of our decision-making. We are delighted to be part of CDS Superstores’ journey to deliver a world-class experience for their customers.”
THG Fulfil offers global fulfilment and courier management services to retailers and brand owners looking to accelerate their digital growth ambitions, cost effectively. Through integrating its data-driven approach, proprietary software and technology with best-in-class automated facilities, THG Fulfil demonstrably improves customer loyalty and satisfaction. Its global fulfilment network capacity is designed to meet peak demand, whilst maintaining operational efficiencies and providing a seamless delivery experience for customers from first click to final mile.
