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Home RETAIL NEWS People

UK’s leading motorway service operator, Moto, appoints new chief operating officer

by Fiona Briggs
August 29, 2025
in People
Reading Time: 1 min read
Moto
SSP Ignite 2023. Picture: DANNY LOO

Moto, the UK’s leading Motorway Services operator, is delighted to announce the appointment of Noel Collett as its new chief operating officer (COO), reporting to Ken McMeikan, chief executive officer.

Collet joins the Moto Operating Board on 29th September, 2025, with over 30 years of Retail and Hospitality experience, most recently as Chief Operating Officer (UK & Ireland) at SPP Group PLC.

Moto’s CEO Ken McMeikan said: “I am delighted that Noel is joining Moto. His extensive Hospitality and Retail experience as chief operating officer at SSP, and before that at Lidl, will be invaluable in accelerating our vision to ‘Transform the UK’s Rest Stop Experience’. This is a hugely exciting time for Moto and Noel’s appointment reflects our continued commitment for our customers, and colleagues, with further significant investment planned in EV Charging, eHGV Charging, new motorway service areas, and digital and AI solutions.

I’d also like to take this opportunity to thank Michelle Madeley, Moto’s operations director, who leaves at the end of September. Madeley has made significant contributions during her tenure – more than doubling our customer satisfaction levels and supporting our colleagues which has resulted in Moto being named in the Sunday Times Best Places to Work for the last 2 years running.”

Collet added: “I’m absolutely delighted to be joining Moto at such an exciting stage in its journey. This is a fantastic business with a proven and unwavering colleague and customer-first culture. I’m really looking forward to getting to know the team, contributing to the great work already underway, and helping to shape the next phase of Moto’s growth, delivering even greater success for all stakeholders.”

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