Dover Fueling Solutions® (DFS), a part of Dover Corporation and a leading global provider of advanced customer-focused technologies, services, and solutions in the fuel and convenience retail industry, has today announced the publication of its new whitepaper titled “Fuel Retail Savings and Efficiency: Unlocking Measurable Savings Across an Entire Fuel Site.”
The whitepaper highlights the scale of hidden inefficiencies in fuel retail, revealing how small alterations could create substantial savings across forecourt and convenience store operations.
It brings together findings from across the sector, including evidence that early action on fuel loss, equipment downtime, and disjointed customer journeys can significantly impact the bottom line.
Key findings include:
- Early leak detection at four stations prevented 9,800 litres of fuel loss over six months.
- Self-checkout and order kiosks helped increase average transaction values by up to 20%.
- Anomalies in wetstock levels were resolved 60% faster, with a 35% drop in site inspection frequency.
- Sites using integrated systems reported ROI improvements of up to 249%.
- A single DFS-monitored network achieved savings of more than 670,000 litres.
The report attributes these gains to targeted improvements in areas such as wetstock visibility, dispenser durability, and loyalty integration. It stresses that many of the costliest inefficiencies, like calibration drift and slow leaks to poor customer throughput, remain hidden until systems are digitised.
In one example, four undetected tank leaks were identified during a pilot scheme. Had they gone unnoticed for a year, they could have cost operators over €500,000 in lost product and environmental penalties.
The report also shows broader benefits including less technician callouts, improved audit readiness, and lower emissions from unnecessary deliveries.
With rising energy costs, the findings suggest efficiency is no longer optional, it’s a much-needed foundation. Small adjustments, when informed by the right data, can deliver great results for retailers looking to strengthen both margins and service quality.
Jeroen van Pelt, Sales Director, DFS, said: “This whitepaper demonstrates that fuel retailers don’t need to choose between profitability and future readiness. With the right technology, they can reduce waste, enhance efficiency, and deliver outstanding service – all while adapting to industry change.”
