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The role of AI in detecting fraud and ensuring safety in online casinos

by Fiona Briggs
September 12, 2024
in Retailer News
Reading Time: 4 mins read

Online casinosMany people have realized the endless source of convenient entertainment which online casinos has brought into the world. With millions of players around the globe joining online casino sites every day, the popularity of these sites has surged drastically within the past decade. However, this digital shift has also brought a significant surge in security threats, fraud, and unethical behaviour.

Online gambling is only projected to continue growing, with a staggering global online market size value at USD 63.53 billion in 2022, and a projected grow at a compound annual growth rate (CAGR) of 11.7% from 2023 to 2030. This growing trend also entails ensuring player safety and maintaining fair play. It is in this regard that artificial intelligence (AI) is playing a crucial role. This technological force is rapidly transforming the landscape of online casino security by enhancing the detection of fraud, while ensuring safer and a more ethical gaming environment.

The growing threat of online casino fraud

To understand the important role of AI in detecting and combatting online casino fraud, it is important to understand the scope of the problem. Fraudulent activities in online casinos can take various forms, and includes account takeovers, bonus abuse, collusion to money laundering, and bot-driven scams. Reports by the American Gaming Association shows that cyber fraud costs the global gambling industry billions of dollars every year. Being extra vulnerable due to the high volumes of financial transactions and the large amount of user data, online casino is combatting hackers and fraudulent players from this target-rich environment.

The number of collusion and fraud within online casinos has been increasing in the past 5 years due to online payment fraud. In general, the digital landscape is constantly being targeted by fraudulent actors, but an increasing amount of this activity is now coming from the online gambling sector. It is such numbers and trends that makes it necessary to employ fraud detection mechanisms.

How AI is revolutionizing fraud detection

Various AI technologies, including machine learning (ML) and data analytics, are playing crucial roles in combating fraud in online casinos. AI-powered systems have the ability to analyse vast amounts of data in real-time, which makes them capable of detecting unusual or suspicious behaviour which could indicate fraudulent activities.

Some of the safest casino sites has started to adopt these AI technologies to ensure that players can play safely. Having an overview of the safest casino sites has a great advantage since it guarantees players that whichever of these casinos they chose, the safety measures are enhanced.

Machine learning algorithms

Machine learning algorithms are being used in AI-based fraud detection systems to monitor players’ gaming patterns and financial activities. What these algorithms are capable of doing is to identify subtle anomalies or patterns. It can detect it down to a precision that human monitors might miss. Take this example: If a player consistently wins large sums of money, the fraud detection system might flag this for further investigation. What the next step would then be is for the system to detect whether the player is using a bot or exploiting some kind of loophole in the system. If the system concludes that either of these are the case, then it will trigger a security protocol that then prevents further fraudulent activities.

The inherent advantage of machine learning models is that they continue to develop. They adapt and improve over time as they analyse more data. This also means that machine learning models becomes more accurate in identifying new and emerging types of fraud, which makes it an invaluable tool in being proactive for new types of fraud.

Behavioural analytics

Behavioural analytics is another AI-driven technology which is playing a larger role in online casino safety. AI can be employed to monitor behaviours of individual users, which makes it possible for AI to determine how normal activity looks like for a specific player, and hence also detect deviations from this norm. Take this example: A player has been adding money to their account, played some games, and won some. This is the normal pattern of this player. However, if this player suddenly starts to make large withdrawals or place bets in unfamiliar regions, then the system can assess these deviations as potential signs of an account takeover or identity theft.

Research has found that behavioural analysis powered by AI is largely effective in detecting and preventing account takeover fraud. This is especially compared to traditional methods. Due to the ability to flag suspicious activities in real-time, AI systems are the perfect solution to both ensure the casino and the player is safe.

Safeguarding data and payments

Due to financial transactions, personal identification, and behavioural data, online casinos deal with huge amounts of sensitive data. To keep this data secure, AI plays a crucial role, since advanced encryption protocols and AI-powered cybersecurity measures can prevent unauthorized access. This is also reducing the risk of data breaches.

AI is also supporting combating money laundering, which has grown to become a concern for online casinos as criminals use online gambling platforms to launder illicit funds. By monitoring transactions in real-time, AI systems can identify patterns associated with money laundering and flag them for further investigation. It is therefore clear that AI systems are transforming how online security looks like for online casinos, ensuring a safe experience for all players.

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