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Home Retail News Retailer News

Toolstation launches upgrade to its loyalty programme

by Fiona Briggs
October 6, 2025
in Retailer News
Reading Time: 2 mins read

Toolstation has announced an update to its existing  loyalty programme, Toolstation Club that will see more benefits announced to support its members.

From 1st October, it will introduce an additional tier to its loyalty programme, the Toolstation Trade Club, designed to reward its most valuable customers with enhanced offers, aiming to make their lives easier and their projects more efficient.

Customers can qualify for the Toolstation Trade Club in one of two ways: by spending £150 or more during a calendar month they can unlock access to the Club, while existing and new Trade Credit Account holders will be automatically enrolled into the new tier.

In addition to being entitled to 5% off on all purchases and Club promotions which come as
standard with the Toolstation Club, the new tier will offer customers free next business day
delivery and special offers and rewards.

Customers who currently hold a Trade Credit Account will not only gain immediate access to the new benefits, but they will also continue to enjoy the existing benefit of 60 days interest-free credit with no minimum spend.

Chris Other, customer director at Toolstation, comments: “We’re continually investing and evolving our loyalty programme and Toolstation Trade Club underlines how much we value our customers.”

“We know how important convenience is to tradespeople and so benefits like free next business day delivery and exclusive offers mean that we can reward their loyalty.”

“As the programme develops we will be able to give them access to exclusive offers, experiences and content which are personalised to them.”

Toolstation Club saw over 100,000 sign-ups within the first three months of its launch in February 2024, and since then it has continued to grow, with over 500,000 members.

For further information on the Toolstation Trade Club, including the benefits available to members, customers can visit https://www.toolstation.com/club or download the app on Google Play or on the App Store.

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