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Home Retail News Retailer News

ASDA continues to fall behind as the core offer remains unconvincing, says GlobalData

by Fiona Briggs
June 1, 2026
in Retailer News
Reading Time: 2 mins read

Following today’s release of ASDA’s figures for the quarter ending 31 March 2026; Eleanor Simpson-Gould, senior retail analyst at GlobalData, a leading intelligence and productivity platform, offers her view: “ASDA’s Q1 update continues a trend of disappointing trading results for the grocer. Despite a modest deceleration in revenue declines, the grocer is still shrinking while the market grows. Total revenues excluding fuel were down 1.5%, and like-for-like sales fell 0.8% for the quarter ending 31 March 2026. These results reinforce that ASDA is still failing to compete effectively with major UK peers that are consistently delivering growth. Ultimately, the grocer has not re-established a distinctive, reliable shopping proposition at scale, and until it does, the grocer risks remaining trapped in decline while competitors extend their lead.

“Stabilising availability and leaning harder into price are necessary moves, yet they are not sufficient to win back shoppers who have migrated to retailers perceived to offer stronger ranges, better service and a simpler shopping trip. The launch of ‘Take a Fresh Look’, positioned as an invitation for lost shoppers to return, reads as an acknowledgement that ASDA has a credibility gap to close. However, the message will only work if customers experience a clear improvement in store standards, range and ease of shopping across the estate. ASDA must shift emphasis from fixing what went wrong to proving what is better, concentrating investment on the ranges and missions that most influence loyalty and frequency and demonstrating quality and value for money in a way that is tangible in store, not just defensible in messaging.

“On a more positive note, ASDA Express is reported to be performing strongly, suggesting that where new store openings and clear convenience range formats are appealing to more time-poor mission shoppers. The primary challenge remains ASDA’s mainstream store offer and online channel, where it has struggled to provide the reliability, pricing, and quality that drives customer loyalty. The announcement of a partnership with Ocado from 2027 is strategically important, even if it does not affect near-term results. The collaboration aims to significantly enhance ASDA’s digital interface by improving search recommendations, ultimately leading to better store picking and more efficient last-mile delivery solutions. ASDA will retain control over offers and pricing, but it needs to speed up range refreshes and improve quality before the launch. If ASDA can pair a genuinely easier, better ranged store trip with sharper convenience execution and a credible online upgrade path, it will be better placed to arrest share loss and move back towards growth.”

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