Four-in-five (83%) businesses view an engaging customer experience (CX) as a way to stand out against competitors, but 71% of leaders are being asked to match or surpass last year’s...
Read moreDetailsAs part of B Corp awareness month, Vypr, the UK's leading product intelligence platform, has released a report on consumer awareness and knowledge about the certification. The report, conducted through a survey of Vypr's...
Read moreDetailsWith a week to go until Easter, the latest research from eBay Ads UK finds that outdoor purchases are set to ramp up over the coming weeks as a quarter...
Read moreDetailsNew YouGov Surveys data shows that, among the British public, a third (34%) buy mostly own-brand goods, three in ten (29%) buy known brand products, and another third (34%) buy both in...
Read moreDetailsResearch from Twilio, the customer engagement platform that drives real-time, personalised experiences for today’s leading brands, shows that investment in customer engagement is a key driver of revenue growth. Twilio’s fourth...
Read moreDetailsResearch from one of Europe’s leading tech logistics companies, Stuart, has revealed that, despite the cost-of-living crisis, demand for online delivery services looks set to increase in the UK in 2023....
Read moreDetailsThe Weetabix Food Company, makers of the nation’s favourite breakfast cereal, has revealed new research that indicates even in the face of the current cost-of-living crisis, the power of a...
Read moreDetailsGordonSimmonsCEO.com, a renowned platform for business leadership insights and strategies, today unveiled the results of an extensive study that identifies the essential traits for successful leadership in the digital age....
Read moreDetailsGrocery price inflation has climbed again to reach 17.5% over the four weeks to 19 March 2023, a new record based on Kantar’s market data. Households are now facing an £837...
Read moreDetailsAn extra 900,000 square metres in large distribution warehouses was added in 2022, bringing the total space dedicated to these centres to 36.95 million square metres, according to new data from...
Read moreDetailsBritish shoppers continue to be among the top five nationalities when it comes to Tax Free spending abroad, according to new findings from Planet, a global technology leader providing integrated...
Read moreDetailsNew research from TWC, in collaboration with The Federation of Wholesale Distributors (FWD) has shown that independent c-stores are aligned to the convenience multiples on base pricing, but deep discount...
Read moreDetailsRetail sales volumes are estimated to have increased by 1.2% in February 2023, following a rise of 0.9% in January 2023 (revised from a rise of 0.5%), the latest figures...
Read moreDetailsNew figures from the Association of Convenience Stores (ACS) have revealed record levels of shop theft being committed against convenience retailers over the last year. ACS’ Voice of Local Shops...
Read moreDetailsManhattan Associates Inc., in partnership with Google Cloud and Zebra Technologies, today announced the findings of the industry's first real-world analysis of Unified Commerce in specialty retail. The Unified Commerce Benchmark for Specialty Retail,...
Read moreDetailsAcross London last year, the supply of illegal vapes was enough for unscrupulous traders to sell two every minute. There was just under 1 million units of illegal vapes seized...
Read moreDetailsSurvey data from KAM on behalf of Philip Morris Limited (PML), has revealed the growing concern among convenience retailers have that the current cost-of-living crisis will fuel a rise in the consumption...
Read moreDetailsTwo thirds (64%) of customers will leave a negative review when their delivery is delayed or they receive an unsatisfactory response to a “where is my order” (WISMO) query, highlighting...
Read moreDetailsIf you still party, know what a meme is, and never utter the words “back in my day”, then you might just be a cool mum, reveals a new survey....
Read moreDetailsWhen it comes to buying a piece of clothing online, what do e-consumers pay the most attention to? Of course, to know this, one would have to get inside the...
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