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Home Retail News Comment

Impact of National Insurance rise starts to bite retail businesses, as RSM UK says policy reform needed

by Fiona Briggs
July 18, 2025
in Comment
Reading Time: 2 mins read

Today’s company insolvency statistics shows that retail trade insolvencies were up 16% to 192 in May 2025 from the previous month (165) and up 20% year-on-year from 160 in May 2024.

Gordon Thomson, restructuring partner at leading audit, tax and consulting firm RSM UK, said: “The latest figures show a marked uptick in insolvencies as we had previously predicted, and the start of a tough period for the retail sector. We’re starting to see the impact of the Chancellor’s tax rises and the associated expenses hitting retail businesses. Retailers are looking at ways to mitigate the impact as much as they can, but combined with lower consumer spending, many are currently in survival mode. Retailers are increasingly turning to advisors to work out the best way to navigate the increased cost base, which unfortunately, may be a sign of things to come.

“Meaningful reductions or redistributions in business rates and a reversing of the NI threshold are policy reforms that government will need to consider in our view in order to stave off a more severe uptick in future insolvencies. Whilst this would not change the fundamentals it would help take the edge off the increasing pressures.

“While market forces will have contributed to recent insolvencies it’s clear that the pace of change in retail presents a challenge for many. In an increasingly competitive environment, where consumer spending is harder to capture, understanding their customer base and remaining agile is more imperative than ever before. Consumer demand continues to shift rapidly, so businesses cannot afford to stand still if they want to stay relevant. For many, embracing technology, harnessing data and making effective use of their marketing channels, such as social media, will be key to better positioning themselves.

“Despite consumer confidence improving, there remains a nervousness to spend, and with food and fuel inflation continuing to rise, this will only add to the reluctance among consumers as their discretionary income shrinks. While it’s hoped that a consumer-led recovery will eventually come, now is the time for retailers to make considered, forward-looking decisions that strengthen resilience and adaptability in a changing market.”

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