UK e-commerce association IMRG has announced the agenda and line-up for this year’s Growth Summit, focusing on online retailers’ use of AI and where growth can be captured.
Taking place on 23rd September in the Platinum Suites at Excel, London, IMRG’s Growth Summit features an insight-led agenda split into two sessions, allowing attendees to dedicate their time to specific tracks featuring expert content and focused on eCommerce Expo 2026.
Centred around AI-enabled customers and the next evolution of eCommerce, the day is split into two, with the morning session exploring how customer behaviour is changing and the afternoon covering what online retailers are doing about it.
Speakers confirmed so far include:
- Sophie Neary – Managing Director, Retail and Consumer Goods, Google UKI
- Sharon Gai – AI advisor, TEDx speaker and author of ‘How to do more with less with AI
- Chloe Thomas – eCommerce expert and Chief Success Strategist at eCommerce Tech
- Neil Phillips – Head of Digital Trading at The White Company
- Vinny O’Brien, Podcast Host, eCommerce Strategist & Consultant at Vinny&Co
- Raine Peake, Group Digital Director at Crew Clothing
Growth Summit is IMRG’s biggest event of the year, bringing together senior retailers to explore how AI is shaping eCommerce performance. This year’s conference also includes one-to-one networking meetings, peer-to-peer sessions, and curated roundtables, with brands such as Superdrug, Barbour, Harrods, B&Q, Tottenham Hotspur Football Club, Adidas and John Lewis already signed up to attend.
“Retailers know they need to build AI into their business processes and customer offering – many see great potential in the technology – but exactly what, where and how is proving a challenge to ensure they get maximum benefit from it”, said Andy Mulcahy, strategy and insight director at IMRG. “We function as a central point for the ecommerce community to come together, so we wanted to create a space for the retailers to meet and discuss the challenges and opportunities around AI and facilitate the next wave of innovation in ecommerce.”
Registration is now open for senior retail decision-makers. For more information and registration details, visit: https://www.ecommerceexpo.co.uk/growth-summit
