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Sofa so good for orders, but challenges are on the horizon for DFS, says GlobalData

by Fiona Briggs
January 17, 2025
in Retailer News
Reading Time: 2 mins read

Following today’s release of DFS’ results for the 26 weeks ending 29 December 2024; Matthew Walton, senior retail analyst at GlobalData, a leading data and analytics company, offers his view: “DFS’ strong momentum in terms of order uplift at the end of its FY2023/24, which increased by 8.4% between April and June 2024, has continued with orders up 10.1% for the six months to December 2024. This growth was undoubtedly aided by going up against weak comparatives from September and October 2023, but has been supported by changes to its strategy. It has focused on design through collaborations with third party brands, helping DFS widen its customer base and become more aspirational, and added more ranges such as being the exclusive partner for La-Z-Boy, replacing ScS. However, the disruption in the Red Sea has prevented this order uptake from being fully converted into sales, with gross sales for the period only up 1.4%, with the weeks in the run-up to Christmas being a peak period for sofa deliveries.

“Sofology was the stronger performing of the two fascias with its orders increasing by 19.1% year-on-year. Changes to Sofology’s price position to be more affordable appear to have resonated with shoppers. The group however must maintain the balance in terms of its pricing to attract customers without tarnishing its aspirational appeal and remaining distinct from DFS. Its more design-led ranges remain attractive to shoppers buying into achieving a new look, and this will be supported by DFS remodelling Sofology stores for the first time since acquisition in 2017.

“Orders made in 2024 being recognised in 2025 will mean that DFS has a strong start to the calendar year. Its order momentum should be supported by a weak January and February comparative, when orders fell by 16%, with DFS announcing that its winter sale period is trading in line with expectations. Beyond that, the prospects become more challenging. It will be going up against more buoyant order growth from April onwards, and demand for big-ticket items may soften if the increase in employer national insurance contributions is passed on to shoppers.”

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  1. Surge in orders from September helps cushion DFS, says GlobalData Following today’s release of DFS’ figures for the 26 weeks to 25 December 2022; Matt Walton, senior retail analyst at...
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