A new online business guide to help businesses in the retail sector survive a potential disaster has been launched by a leading UK cloud and IT service provider. Managing costly power outages, IT failure, flooding and even terrorism are some of the potentially damaging scenarios examined in the Would Your Business Survive? study produced by InTechnology. Designed to [...]
Category: Retail technology
RichRelevance, a company which provides over one billion product recommendations daily to consumers shopping some of the world’s largest retail brands including Wal-Mart, Sears, Target, Marks & Spencer and John Lewis, has acquired Avail, Europe’s largest provider of online merchandising platforms. Based in Sweden, Avail serves more than 80 retail clients, including Argos, La Redoute and [...]
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[24]7, the intuitive customer experience company, has acquired Shopalize, a comprehensive social commerce platform specialising in social sharing and social referral solutions. With its predictive experience platform, [24]7 leverages big data and predictive analytics to better understand customers and improve customer service and sales results for top global enterprises in multiple industries. With the acquisition of Shopalize, [...]
FICO, a leading predictive analytics and decision management software company, reports it is seeing growing momentum across industries in Europe for the FICOXpress Optimization Suite software. New European clients for FICO Xpress include retailer myToys.de, energy company GDF Suez, and the IT subsidiary company of the Groupement des Mousquetaires STIME; as well as leading European companies in mining, travel [...]
Clarabridge, a leading provider of Customer Experience Management (CEM) solutions for top brands, has launched its Clarabridge 6.0 solution at its C3 user conference in San Diego. The new release is designed to bring intelligence to every aspect of the customer experience journey, said Clarabridge. That includes listening, analysis, operations and measuring the Voice-of-the-Customer (VOC), the company [...]
Profitero, a leader in competitive pricing intelligence, has announced its platform now monitors the prices and promotions of 50m products across 4,000 global retail websites every day, exceeding any other supplier in the industry and providing the largest product reach and retailer coverage globally. Profitero claims it offers the most advanced technical solution for retailers [...]
Newspaper publisher, Trinity Mirror, is launching a voucher app that allows users to purchase newspapers using a smartphone. The launch by Trinity Mirror’s new business division is the first in a series of Apps, as the publisher moves towards innovative new offerings in the mobile and digital space. The PaperPay app will allow users to purchase [...]
Mobile marketing agency Sponge has launched a service, which will allow retailers to target customers with relevant offers and information via their mobile phones as they shop in-store. Sponge said its Shopper Marketing solution has been created to enable retailers to harness the power of mobile in real-time during the shopping experience allowing a more [...]
Payzone, one of the UK’s largest independent network of in-store payment processing terminals, and Ecebs, the UK’s leading smart transport technology company, have teamed up to offer smart transport tickets in local outlets. The project will see the installation of Ecebs’ remote ticket download software in all 20,000 Payzone outlets across the UK, enabling [...]
UK retailer Shop Direct Group has been presented with the Best Enterprise Solution award for retail technology in Europe for its implementation of Teradata analytic data solutions by the EHI Retail Institute in Germany. The recognition was made at EuroCIS 2013, Europe’s leading retail technology trade fair. “Shop Direct Group perfectly illustrates how retailers can significantly improve their businesses [...]
Global supplier of shrink management solutions, Checkpoint Systems, has launched a enhanced performance (EP) anti-theft EAS (Electronic Article Surveillance) food label for supermarkets that is certified to be microwave safe. According to Checkpoint, the 4010 EP Food Label was designed specifically to protect fresh and frozen supermarket food. It has been certified as microwave safe and non-flammable by TUV Rheinland, an international [...]
The Royal Horticultural Society (RHS) is looking to gain a better understanding of its members, visitors and supporters with the implementation of a new Customer Relationship Management (CRM) solution by software and services firm Blackbaud. The RHS is dedicated to advancing horticulture and promoting good gardening, and runs a number of high profile events such as the RHS [...]
A new plug and play technology that enables retailers to offer mobile couponing and digital loyalty cards is being trialled by O2 in over 50 retailers in Dublin’s docklands area. The technology is also being piloted with the Jersey-based telecom network JT Group and 20,000 students at Salford University. The podifi contactless mobile loyalty and couponing system from 2ergo [...]
American Express has joined the UK Gift Card & Voucher Association (UKGCVA), the trade body representing the UK’s £4bn voucher, gift card and stored value solutions industry. Globoforce, a provider of cloud-based social recognition solutions, and PeopleValue, a provider of card-based, loyalty and benefits programmes to businesses,have also recently joined the Association. American Express Advanced Services Europe Limited joins other [...]
Software firm, Intelligent Maintenance, has launched an iPhone app for Phone/iPad/iPod, which it claims will help shoppers organise everything in their kitchen cupboards, so they never run short of ingredients. What’s in my Larder? is claimed to put a shopper’s larder in their pocket. It can be used to record everything they’ve stored or just [...]