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Home Retail News Retailer News

Five industries that have successfully moved online

by Fiona Briggs
September 17, 2025
in Retailer News
Reading Time: 5 mins read

Online retail Whether it’s buying groceries, playing online games, or dealing with our finances, the internet has brought about a modern-day industrial revolution. Those companies that have failed to adapt have fallen by the wayside, while those that have innovated, adapted, and embraced change, have flourished and prospered.

Some of the most successful internet success stories have come from industries that many thought would perish in the online world. However, instead of destroying their business it has transformed it into a global sensation. Here’s our round up of five of the most successful industries that have moved online.

Retail

The retail sector has arguably seen the biggest changes of any industry due to the internet. Physical shops have been replaced by online storefronts that offer customers convenience, wider selection, better prices, and even personalised shopping experiences.

Companies have reaped the benefits too with reduced overheads, streamlined processes, and the ability to attract global customers. The rise of e-commerce has been so successful, it has led to the demise of many high streets and the closure of bricks and mortar shops.

By the end of 2025, global e-commerce sales are expected to reach $6.8 trillion. In 2023, e-commerce accounted for 22% of total global retail sales, and that figure is expected to reach over 40% of global retail sales by 2027.

Gaming – Casinos

Many have argued that the internet ultimately saved physical casinos. For many years they suffered from excessive regulation, restrictive opening hours, and high running costs. While customers were put off by long journey times due to lack of outlets, punitive dress codes, and a lack of game choice.

However, moving online has turned casinos into a global phenomenon and changed the culture and perception around gaming. Today, classic casino games such as slots, poker, roulette, blackjack and more, are some of the most popular games in the world.

Gamers can now access their favourite games anytime and anywhere they choose. No physical restrictions mean there’s a wide variety of games available too, including all the very latest titles. Unlike the retail sector, the success of online casinos has also seen actually seen a resurgence in popularity for bricks and mortar casinos.

The industries success has seen fierce competition in the sector, with operators now at the forefront of the latest technology as they seek an edge over their competitors.  Virtual Reality (VR), Artificial Intelligence (AI) and Augmented Reality (AR) are being used to enhance players gaming experience with more immersive, interactive, and graphically compelling games.

Finance

The banking sector has seen a huge transformation since the advent of internet banking back in the mid-1990s. The traditional bricks-and-mortar buildings have slowly disappeared from the high street as digital has taken over, signifying a seismic shift in how financial services are conceived, delivered, and used across the world.

Technological innovation and a growing online consumer base meant the financial sector was under significant pressure to evolve. Despite the trust and security associated with traditional, well-known, banks, customers’ expectations were rapidly changing. They wanted convenience, 24/7 accessibility and fast service.

The Key to Banking’s Digital Transformation

• Mobile Banking and Apps: Mobile apps allow customers to perform all their banking needs from their smartphones, offering 24/7 accessibility and convenience.
• Cloud Computing: The cloud enables banks to offer seamless, scalable services to consumers.
• AI and Machine Learning: Banks are changing how they interact with their customers by utilising these technologies in the form of chatbots, predictive analytics, and much more.
• Cybersecurity and Data Protection: Protecting customers personal and financial data is imperative for any organisation, but even more so for banks where trust is everything.

Movies and TV

In-home entertainment is more popular than ever, with Disney, Netflix, Apple, Amazon, and HBO, just a few of the big names who have transformed their business model. It now seems unimaginable that people would visit a Blockbuster store to rent a physical movie, or queue around the block to watch a movie at the theatre.

Streaming became mainstream thanks to faster, more reliable internet broadband speeds, enabling reliable on-demand content. The advent of smart TV’s and smartphones have since propelled streaming into the lives of millions of people, making it more accessible than ever before.

Netflix was originally a DVD rental service, but in 2007 they successfully transitioned to offer instant streaming. This monumental shift is considered the catalyst for on-demand entertainment and helped paved the way for the model we see today.

Real Estate

Real estate is an industry that many would have considered immune from the onset of digital technology. However, competition in the sector, combined with technological advances have seen the industry embrace change and transform their business offering.

Key Real Estate Technologies and Tools:

• Online Listing Platforms
• Virtual & Augmented Reality (VR/AR)
• Customer Relationship Management (CRM) Software
• eSignatures and Digital Documents
• Artificial Intelligence (AI) and Data Analytics
• Blockchain Technology

These technologies have streamlined the real estate process, from property search and virtual viewings to managing customer data and automating transactions. The process has made the industry more accessible, efficient, and better tailored to their client needs.

 

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Hi becks, thanks for this I'll try and get it online shortly. I'm actually not great at present because I have two broken wrists long story! However, Molly🐼 will be in London from next Monday and I'm sure would like to do breakfast at some point. Kind regards Fiona

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